Last Updated: 1 September 2026
This Privacy Policy explains how SWC Restored Furniture handles personal information when you use this website or make a collection booking.
We aim to collect only the information needed to respond to enquiries, arrange furniture collection appointments and communicate with customers about those arrangements.
SWC Restored Furniture is a local furniture restoration hobby project based in Horsham, West Sussex.
This website is used to display restored furniture and provide information about items available for local collection.
Where you provide personal information through the website, SWC Restored Furniture is responsible for handling that information in accordance with applicable UK data protection law.
When you make a collection booking through this website, we may collect the following information:
We do not require you to create a customer account or user profile to use the website or make a collection booking.
Personal information provided through the collection booking system is used only where reasonably necessary to operate the collection service.
We do not sell, rent or trade your personal information to third parties for marketing purposes.
Our collection booking system uses Google Calendar to manage workshop collection availability.
When a collection booking is made, relevant booking information is used by our website system to create and manage the associated calendar appointment.
The website also communicates with Google's Calendar API to check existing calendar availability when you select a collection date.
These communications take place between our website server and Google's services. The website does not use Google Analytics or Google advertising tracking as part of this process.
When a collection booking is created, the website generates a cancellation reference so that the customer can use the cancellation link supplied with their booking information.
Information associated with this cancellation process may be stored on the website server, including the product SKU, customer name, customer email address, product information, collection date, collection time and the date the cancellation reference was created.
This information is used for the administration of collection bookings and cancellations.
This website does not currently use non-essential cookies for analytics, advertising or behavioural tracking.
We do not currently use Google Analytics, Google Tag Manager, Google Ads conversion tracking, Meta Pixel or similar advertising and analytics tracking technologies on this website.
The collection booking system does not require a customer login or PHP session cookie.
Our website does use server-side communications with services such as Google Calendar to operate the collection booking system. These server-to-server communications are not the same as placing an advertising or analytics cookie on your device.
If the use of cookies or similar technologies changes in the future, this Privacy Policy will be updated and any consent required by applicable law will be obtained before non-essential technologies are used.
Where UK data protection law applies, we process personal information using an appropriate lawful basis depending on the reason for processing.
For collection bookings, the main basis is generally that processing is necessary to take steps at the customer's request before arranging the collection and to administer the resulting arrangement.
We may also process information where necessary to comply with a legal obligation or where another lawful basis applies under applicable data protection law.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.
Access to booking information is limited to what is reasonably necessary to administer collection appointments and related communications.
We do not claim that transmission or storage of information can ever be guaranteed to be completely secure. However, we take reasonable steps to protect the information we handle.
We retain personal information only for as long as it is reasonably necessary for the purpose for which it was collected, including the administration of collection bookings, cancellations, enquiries and any related record-keeping requirements.
Cancellation information stored by the website may remain on the server until it is no longer required for the administration of the relevant booking or related record-keeping.
Where information is no longer required, we will take reasonable steps to delete or securely dispose of it.
We do not sell or rent your personal information.
Where necessary to operate the collection booking system, relevant information may be processed by service providers used by the website, including Google services used for calendar management and email services used to communicate booking information.
We only use such services where reasonably necessary for the operation and administration of the collection service.
Depending on the circumstances and subject to applicable legal requirements, you may have rights under UK data protection law including:
Some rights are subject to legal conditions and exceptions, so they may not apply in every situation.
If you have a question about this Privacy Policy or want to exercise a data protection right, please contact us:
Contact UsIf you have concerns about how your personal information has been handled, we encourage you to contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK's Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully or your data protection rights have not been respected.
We may update this Privacy Policy when our website, collection booking system, data processing arrangements or legal obligations change.
The latest version will always be published on this page, with the date of the latest update shown at the top of the policy.